Forreston Mutual Insurance Company is committed to protecting the confidentiality and security of the personal information we gather about our policyholders and applicants in order to provide them with excellent insurance coverage and exemplary service. Toward that end, we are committed to the following confidentiality standards:
Collection of Information
We collect and use nonpublic personal information only for business purposes. These business purposes include our evaluation of your request for insurance coverage, the issuance of insurance policies, the administration of claims, and the processing of other transactions requested by you. Most of the personal information we gather comes directly from your insurance application forms and from our policyholders' transactions with us, our affiliates, and others. If we need to confirm any of the information, or if we need additional information, we may obtain such information from employers, other insurers, and/or consumer reporting agencies.
Protection of Information
The information we gather about you will be maintained in a confidential manner. Our employees access such information only when there is an appropriate business reason to do so, such as to issue a policy, send a premium notice, or process an insurance claim. We maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information.
Disclosure of Information
We disclose nonpublic personal information when it is necessary for the conduct of our insurance business, or under circumstances where disclosure is required by law. Information may be disclosed to your insurance agent and other agents who sell our products and services. This enables our agents to assist us in the evaluation of insurance applications and administration of claims. Further, this assists us in the general administration of your insurance account. Information may also be disclosed for audit purposes, to adjusters, to regulatory agencies, to reinsurance companies, and to companies that provide data processing or other general administration services for us, other insurers, and consumer reporting agencies. While we may disclose such information to companies which assist us in marketing our products and services and the administration of our insurance accounts, we do not disclose information about you to other companies who may want to sell their products or services to you.
Your Access to Information
If you believe that the information about you is incorrect, please call us at 1-800-938-2270. We will promptly review the information, and if we agree, we will correct our records. If we do not agree, you may submit a summary of the disputed information and we will include that summary in all future information disclosures.
When we quote, issue, service or renew an insurance policy, we require certain information. Some of this information is obtained from you, and confirmed or supplemented through information obtained from various consumer reporting agencies, which provide motor vehicle reports, claim reports, and credit reports.
Any increased charge or other adverse action may be attributable to use of this information. No consumer reporting agency made any decision to take an adverse action with respect to your insurance and will be unable to confirm the specific reasons why any such action was taken. Therefore, if you have questions about our information practices or their impact on your insurance, please call our company phone number below. At your request, we will:
DRIVER HISTORY REPORTS (MOTOR VEHICLE)
Rockford Mutual Ins. Co.
CLAIMS HISTORY REPORTS AND CREDIT REPORTS
P. 0. Box 105108
Atlanta, GA 35348
85 John Street
New York, NY 10038